Privacy Policy

Last updated: 15 December 2025

This Privacy Policy describes how Forward Stride Fitness ("we", "our", or "us") collects, uses, and shares information when you use our mobile application and related services (collectively, the "App").

By accessing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

In addition to general account and usage information, the App may access and collect certain Health and Fitness Data as described below.

1.1 Information You Provide to Us

We collect information you voluntarily provide when you create an account, subscribe, contact us, or otherwise use the App, including:

Name
Email address
Username or account information
Account login credentials
Payment-related information (processed securely by our third‑party payment provider)
Customer support communications
Any other information you choose to provide

1.2 Information Collected Automatically

When you use the App, we may automatically collect certain information, including:

Device information: device type, operating system, app version
Usage data: workouts viewed or completed, features used, interactions within the App
Log data: IP address, access times, crash reports, and performance data

1.3 Health and Fitness Data

When you use the App, we may collect health- and fitness-related data that you voluntarily provide or generate through your use of the App, including:

Workout activity data (e.g. workouts viewed, started, or completed)
Training preferences and progress data
Self-reported fitness information relevant to your training programs

This Health and Fitness Data is used solely to:

Deliver personalised training programs
Track workout completion and progress
Improve training recommendations and App functionality
Provide insights into your training history

We do not use Health and Fitness Data for advertising purposes, and we do not sell this data to third parties.

1.4 Cookies and Tracking Technologies

We may use cookies or similar tracking technologies to enhance the functionality and performance of the App and to improve your user experience. You can manage cookie preferences through your device or browser settings.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the App
Process subscriptions and payments
Improve, personalise, and optimise user experience
Communicate with you, including customer support and service updates
Monitor usage, analyse trends, and improve performance
Detect, prevent, and address technical or security issues
Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

With trusted third‑party service providers who assist us in operating the App, including:

Stripe, for secure payment processing
Analytics, hosting, and infrastructure providers

These providers are authorised to use your information only as necessary to perform services on our behalf.

3.2 Legal Requirements

If required to comply with applicable laws, regulations, legal processes, or governmental requests.

3.3 Business Transfers

In connection with a merger, acquisition, restructuring, or sale of assets, where personal information may be transferred as part of the business transaction.

3.4 With Your Consent

When you explicitly consent to the sharing of your information.

4. Data Retention

We retain your personal data, including Health and Fitness Data, only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.

Account and profile data is retained for the duration of your active account.
Workout and fitness data is retained while your account remains active to allow continuity of training history and progress tracking.
If you cancel your subscription or delete your account, your data will be retained for a limited period unless deletion is requested sooner.

We may retain certain information for longer periods where required to comply with legal, tax, or regulatory obligations, or to resolve disputes.

5. Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Deletion and Your Rights

You may request deletion of your personal data at any time.

You can request account deletion by contacting us using the details below.
Upon verified request, we will delete or anonymise your personal data, including Health and Fitness Data, within a reasonable timeframe, unless retention is required by law.

Please note that some information may be retained in backup systems for a limited period before being permanently removed.

7. Children’s Privacy

The App is not intended for children under the age of 13 (or 16 where required by applicable law). We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

7. Third‑Party Links and Services

The App may contain links to third‑party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last updated" date above or by notifying you through the App. Continued use of the App after changes become effective constitutes acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, our data retention practices, or would like to request access to or deletion of your data, please contact us at:
If you have any questions about this Privacy Policy or our data practices, please contact us at:

Forward Stride Fitness
📧 Email: forwardstridefitness25@gmail.com